Returns & Exchanges
At KCDigiStore, we want to ensure you have the right gear to reach your peak performance. If your sports equipment or apparel isn't the perfect fit, you can return or exchange eligible items within 30 days of purchase.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Gear
Securely pack the items in their original packaging, ensuring all tags are attached and the products are in unused condition.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects the returned equipment, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing